RETURN & REFUND

Returns
In case after placing order if the customer want to replace or exchange the order, customer should bear the courier charges.
Incase you receive any product in damaged condition or gulbonda has erroneously sent you wrong item, you can return it within 5 days of receipt.
In such circumstances, please email us at: [email protected] . You can get in touch with our Customer Service team who will guide you.
To be eligible for a return, your item must be unused, sealed and in original packing.
A copy of the receipt or proof of purchase needs to be returned along with the product.

Refunds
In case of cancellation of order or return of any product as per our policies (mentioned above), the refund shall be initiated on the customer’s original mode of payment.
In case of return of a product, our team would acknowledge the receipt of the returned item and refund shall be initiated immediately under intimation to the customer.
It is expected that customer would receive the refund within 7 to 10 days, depending on the bank, credit card or merchant through whom the payment had been made.